What to Expect at a Veterinary Appointment
Knowing what you should expect from your first appointment with our veterinary team will help to make this process more pleasant both for you and your pet.
You should arrive about 10 minutes early for your appointment to give yourself time to fill out our New Patient Form. To save yourself some time on the day, you can complete the New Patient Form online in advance.
Meet Your Veterinarian
One of our veterinary team members will walk through your pet's medical history with you and discuss any health issues your pet may be experiencing. You can ask any questions you would like and we will be sure to dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
After your visit with us, we will create a detailed report of the discussion we had with you, our diagnosis and your pet's treatment plan. We will keep this information on hand for whenever you require it.
Our Pet Care Philosophy
At Animal Hospital of Redondo Beach, we are proud to serve pet owners across Los Angeles County. We are committed to providing comprehensive and state-of-the-art care to pets and exceptional service to their owners.
We are passionate about client education, preventative veterinary care and providing the services your pet needs, whenever they need them.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
We expect payment in full at the time we provide services or when we discharge your pet. We accept payment by cash, Visa, MasterCard, Discovery, American Express and check.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will ways speak about our written estimate with our clients before they leave our facility and will require a deposit based on it before providing any further treatment.
- Should I call ahead to book an appointment?
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
You can read our cancellation and no-show policy by following the link below.
- What types of animals do you treat?
We provide care for all small domestic pets like dogs and cats.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- Do you offer health certificates for travel with pets?
Yes! We are able to provide health examinations and certifications for both interstate and international travel with pets. Contact us to find out more information and to book an appointment to have your pet's health certified.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Pet Owner Resources
Here are some helpful links for your pet's health.
New Patients Welcome
Animal Hospital of Redondo Beach is accepting new patients! Our experienced vets are passionate about the health of Los Angeles County companion animals. Get in touch today to book your pet's first appointment.